Business
Technological surveillance
Tool to detect technological innovation opportunities and new ideas that facilitate an improvement of processes, products and services in the organization.
Strategic surveillance, as a tool for managing innovation, is the integral, ethical and legal process of "generation and treatment of ideas applicable to the development of new products, services or processes, or to the improvement of existing ones". It involves all areas of the organization's value chain and stages of the surveillance cycle, from "monitoring the environment (searching, collecting and analyzing the information we consider relevant to our organization) to the exploitation of information (distributing and using the information in a way that allows us to make decisions).